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Recent Articles

VoIP Security Fundamentals



In the early days of Voice over Internet Protocol (VoIP) telephony, information technology (IT) managers worried that the new technology would open a Pandora's box of security issues. Internet Protocol servers and gateways are inherently more vulnerable to malicio...  Read more >>>

 
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CRM Software Monitors Twitter, Facebook, Other Social Media Websites


by Joe Taylor Jr

Pipelines to social websites like Twitter and Facebook help customer service professionals solve problems and build relationships.

Facebook's founder appeared on Oprah. Jimmy Fallon and Ellen Degeneres interact with viewers on Twitter. Social Web sites have hit the p...  Read more >>>

 
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Featured Companies

Packet8 logo Vocalocity logo Maximizer logo Netsuite logo
An unmatched VoIP phone system at a fraction of the cost of traditional PBX, from industry leader 8x8. Pay only for the equipment and services you use. Save money and IT resources by putting your company on state-of-art VoIP communications technology. Vocalocity's hosted PBX service offers the most cost effective and reliable business VoIP currently on the market. Give your sales team access to complete customer information with Maximizer CRM, the simple, adaptable, and accessible CRM solution for small and medium-sized businesses. Close more deals, increase business and provide better service with NetSuite, the only on-demand CRM system that provides a true 360-degree view of the customer.