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Recent Articles

Five Ways New Business Phone Systems Improve Customer Service


by Joe Taylor Jr.

In a world where automated Web site helpdesks and chat programs have replaced live customer service agents at many companies, smart businesses have discovered that accessible phone support can actually grow profits. According to academics and business analysts, companies tha...  Read more >>>

 
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More Business Phone Articles >>


CRM Software Helps Drive Customer Loyalty


A third of consumers make purchasing decisions based on the level of customer service offered by companies with effective CRM applications.

Recent results from a British consumer survey suggest that retailers must do more than institute reward programs to maintain...  Read more >>>

 
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Featured Companies

Packet8 logo Vocalocity logo Maximizer logo Netsuite logo
An unmatched VoIP phone system at a fraction of the cost of traditional PBX, from industry leader 8x8. Pay only for the equipment and services you use. Save money and IT resources by putting your company on state-of-art VoIP communications technology. Vocalocity's hosted PBX service offers the most cost effective and reliable business VoIP currently on the market. Give your sales team access to complete customer information with Maximizer CRM, the simple, adaptable, and accessible CRM solution for small and medium-sized businesses. Close more deals, increase business and provide better service with NetSuite, the only on-demand CRM system that provides a true 360-degree view of the customer.