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Business Phone Systems: Upgrading the Customer's Experienceby Francine L. Huff Customers whose contact with a firm takes place entirely by phone may judge that company by its telecommunications capabilities. Small businesses can establish a big business presence by choosing a phone system that best fits their particular needs. Having the right equipmen... Read more >>> |
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CRM Customization All the Rage These Daysby Andrew Freiburghouse CRM software differs from many other types of software in that it can and should be customized to the needs of the business it serves. CRM providers are actively encouraging continuous customization of CRM software packages.... Read more >>>
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