According to the Harvard Business Review, "some companies can boost profits by almost 100% by retaining 5% or more of their customers". Because small business success depends so heavily on maintaining customer relationships, your business philosophy needs to be customer-centric.
However, there are so many CRM solutions in the market with such varied costs and features - it can be hard for a small business to know what to look for.
In this white paper - learn about some of the most important elements that a small business should look for and get recommendations on CRM solutions that can be a match for your business.
Learn more and get recommendations. >>>