It used to be that advanced phone features were out of reach for small businesses. Then came internet connectivity, LAN networking and Voice Over Internet Protocol (VOIP). But with all the choices available, it can be hard for a business owner to determine what is right based on their needs.
This whitepaper provides an overview of the basic elements to look for when buying a phone system. It surveys the landscape of enterprise telephony today: the features available, the pros and cons of traditional and VOIP systems, and the adaptability of new generation equipment to rapidly changing business needs.
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