Recent Business Phone Articles

In the early days of Voice over Internet Protocol (VoIP) telephony, information technology (IT) managers worried that the new technology would open a Pandora's box of security issues. Internet Protocol servers and gateways are inherently more vulnerable to malicio...  Read more>>

Customers whose contact with a firm takes place entirely by phone may judge that company by its telecommunications capabilities. Small businesses can establish a big business presence by choosing a phone system that best fits their particular needs. Having the right...  Read more>>

With VoIP providers competing for small business accounts, many company owners wonder whether Internet phone service will impact their bottom line. Small business owners that successfully switched to Voice over IP often cite seven ways in which the new phone service benefits...  Read more>>

It's inevitable--no matter the size of your business, your communications system is likely to eventually be IP-based. Converged voice-data networks offer cost savings and performance enhancements that are simply too dramatic for most businesses to ignore. In a difficult econ...  Read more>>

Customers whose contact with a firm takes place entirely by phone may judge that company by its telecommunications capabilities. Small businesses can establish a big business presence by choosing a phone system that best fits their particular needs. Having the right equipmen...  Read more>>

As one of the most common systems that carry both in-house and outbound telephone traffic, a PBX system is a privately owned telephone exchange. A PBX system allows businesses to cut costs because calls are routed internally and not through an outside telephone company. With...  Read more>>

Telecommunications for Your Business

Just as the pace of business has accelerated over the last ten years, telecommunications technology has radically changed to accommodate the needs of enterprise users. Communications industry analysts highlight fi...  Read more>>

In today's connected world, keeping up with your businesses no longer means being chained to your computer at the risk of losing out on sales, data, and essential information. Wireless business vendors like Nextel, Motorola, and Toshiba offer a world of solutions to keep you...  Read more>>

With each call center feature, there are unique advantages for your business. Learn the basics, and then branch out. Your organization can survive without dozens of call center features, but don’t be caught short. Your choices should reflect both your current business...  Read more>>

The appeal of VoIP business phone service is easy to understand: what business wouldn't want to save 20-30 percent on its phone bill? Particularly, the move to VoIP business service is especially strong among large organizations, which are looking to capitalize on this servi...  Read more>>

Wireless business phone lines offer connectivity with fewer limitations than traditional landlines. If you're thinking of making the switch, the first step is to evaluate your business needs. From there, the right wireless business vendor will tailor options to fit your busi...  Read more>>

As VoIP providers roll out support for "wideband" business phone systems, subscribers with the right equipment enjoy the clearest phone calls ever. A new wave of hardware compatible with the G.722 audio format allows VoIP services to improve the quality of speakerphones and...  Read more>>

Implementing advanced telecommunications services at your business has become more affordable than ever before. However, choosing the wrong phone equipment or an inadequate calling plan can st...  Read more>>

Over the past few years, VoIP services have revolutionized call centers and large offices. VoIP providers have even made inroads to the consumer market through the "triple play" promotional efforts of cable companies and traditional telcos. Thanks to popular demand and unpre...  Read more>>

Organizations of all sizes are turning to VoIP business phone service as a way to save substantial amounts of money on telecommunication charges. While the primary focus when discussing VoIP office phone service is usually on the potential savings in toll charges, businesses...  Read more>>

Business professionals who want to keep up with the fast-paced and ever-changing world of technology have some new equipment necessities to consider. Wireless vendors are taking mobile business connectivity to a new level of economy and convenience. The office now fits in yo...  Read more>>

Although voice over Internet protocol has entered the conversation in most corporate boardrooms, many small and medium sized businesses have just discovered the potential to save money and improve customer service by using Internet phone services. Communications experts ofte...  Read more>>

Recent M&A activity in the business telephone systems industry raises concerns about service levels, pricing, and support.

For CIOs, department heads, and other company leaders staked with purchasing telephone systems, the process for selecting vendors often requires...  Read more>>

Voice over Internet Protocol, more commonly referred to as VoIP, is a phone system where the telephone calls are transmitted over a broadband Internet connection instead of a traditional analog phone line. Your voice signal is converted digitally and sent by data packets via...  Read more>>

The right office phone system can help a company become more profitable, retain customers, and improve efficiency. Businesses of all sizes can find a variety of options when looking to revamp their phone systems. Here are some up-and-coming trends in business phone systems t...  Read more>>

Stretching budgets to accommodate rising airfares often requires companies to look at other ways to save money. Fortunately, the latest innovations from voice over Internet protocol telephone services offer five clever ways for businesses to offset the cost of travel. All fi...  Read more>>

Integration is essential in our modern business climate, so mobile business phone service is constantly changing to meet the needs of the professional world. To stay in step with the rapid pace of innovation in the field of mobile business connectivity, professionals are com...  Read more>>

Traditionally, choosing phone service was a top down decision. Company leaders would pick a provider, usually based just on price, and phones would appear on desks throughout the organizati...  Read more>>

Even though a VoIP phone system features cheaper calling rates, other factors may require a second look at a VoIP service budget.

Now that VoIP phone systems have been generally accepted by businesses, it's hard to find fault with a technology that can radically redu...  Read more>>

Your business needs to stay connected. From the perspective of a growing business, however, it can be hard to tell what level of connectivity is necessary. Elements such as data use, number of employees, and the amount of mobile networking your business requires all figure i...  Read more>>

With the evolution of Internet-based telecommunications over the past decade, business phone systems are no longer simply passive pieces of equipment. Used correctly, a digital phone system can directly benefit a company's bottom line in a variety of ways.

Office ph...  Read more>>

Today, businesses use one of four major types of office phone systems, no matter the company's size. When looking for a new office phone system it's important to understand each of these four major services and the differences among them.

Private Branch Exch...  Read more>>

Voice over IP phone services offer tremendous money-saving opportunity while increasing staff productivity. However, installing any new phone equipment requires buy-in from all points within an organization. Missed deadlin...  Read more>>

As your small business grows, chances are you'll need your business phone system to grow as well. Choosing an upgrade for your business phone system can be a daunting task. For one reason, traditional business phone systems (and their monthly bills) can cost thousands of dol...  Read more>>

A handful of consumer VoIP phone systems strip calls of valuable data that companies use to provide better service. Developers offer solutions that blend VoIP phone technology with improved database tools.

Enhanced caller ID, also known as CNAM, enables many modern...  Read more>>

Telecommunications professionals at companies of all sizes often find themselves comparing traditional PBX phone systems with state-of-the-art voice over IP (or VOIP) communications tools. While PBX often looks more attractive because of the technology's history and stabilit...  Read more>>

In a world where automated Web site helpdesks and chat programs have replaced live customer service agents at many companies, smart businesses have discovered that accessible phone support can actually grow profits. According to academics and business analysts, companies tha...  Read more>>