by by Jami J. Rodgers, Vendor Guru Columnist
Voice over Internet Protocol, more commonly referred to as VoIP, is a phone system where the telephone calls are transmitted over a broadband Internet connection instead of a traditional analog phone line. Your voice signal is converted digitally and sent by data packets via Internet Protocol (IP) voice transmission.
While some VoIP systems only allow you to call subscribers using the same service, the vast majority of VoIP providers allow calls to be transmitted using IP voice. This allows you to communicate with any local, long distance, cellular, or international number.
Let Your Voice Be Heard with IP Voice
VoIP for your business is a logical choice. You will no longer need to support a separate telephone service since your broadband Internet connection is used in lieu of a traditional line. VoIP has grown in the past several years, and implementing a program is becoming more cost effective. The mobility of a VoIP as a business phone service equates to added savings because you will not have to maintain a separate telephone connection through a traditional phone company. Incoming calls can be routed anywhere you are connected to your network--even if you are out of the office. Standard features such as call forwarding, three-way calling, caller ID, and redialing functions are also available on VoIP as part of your business phone service.
![]() |
||
![]() |
||
Business Phone Service for Small and Medium Sized Businesses
If your current configuration for phone services uses a Private Branch Exchange (PBX) system, you can upgrade to use IP voice for business phone service. As VoIP becomes more popular, the reliability of the service increases. Modern business phone services, such as VoIP and PBX systems, are available in a variety of formats and are becoming increasingly accessible to small and medium businesses. Existing hard-wired PBX systems are able to be retrofitted with IP voice without scrapping your current telecommunications infrastructure.
Source
VoIP FCC Consumer Facts, U.S. Federal Communications Commission
Jami J. Rodgers works in acquisition management for the federal sector in Washington, D.C. Jami holds a B.S. in Spanish with a business option and an international studies minor from The Pennsylvania State University.






