by by Kelly Wingard, Author, VendorGuru
Business success increases demands on your company's personnel and resources--including its accounting software system. As your enterprise grows, regular reassessment of your software's capabilities can prevent problems that might slow future expansion. The time to reevaluate your accounting software is when your company appears poised for a growth spurt--not when you're in the midst of one.
Migrating to a new accounting program is not a task you want to undertake when your company's resources are stressed.
Changing accounting software requires a comprehensive examination of your current and projected business needs. Because accounting systems provide the most reliable analytical data when they are used consistently over a number of years, allow yourself time to choose a system that will fit well with your company's long-range business plans. Sufficient time also must be allotted to train your staff on using the new software. Keep in mind that change, although essential for progress, is seldom easy--or swift.
Sophisticated Software Aids Growth
More than likely, you are using the same accounting or financial management software package you started with--or an upgraded version of that same software. No one questions the wisdom of staying with an accounting system that works. But as a business progresses from a small start up operation to a serious contender, the degree of data, products, and personnel to be managed demands a different kind of management--one facilitated by the data analysis capabilities of more sophisticated software.
Today's accounting software handles more than mere number-crunching duties. Accounting functions can be integrated with project and contract management programs, logistics and distributions systems, and methods for identifying upsell opportunities as well as tracking renewals and customizing service contracts. Business-to-business or business-to-consumer e-commerce functions--virtually essential features needed to transact business in today's economy--also are available. Other value-added features allow businesses to compete in the global marketplace by processing and accounting for multiple currencies--in multiple languages.
Features of this type generally are available only in midrange to high-end software packages, designed for use by medium- to large-sized businesses. These systems often are customized to user specifications --an expensive up-front proposition that usually proves cost-effective in the long run. These software upgrades generally accommodate simultaneous users and handle higher transaction volume than low-end accounting software packages.
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Things to Consider Before Upgrading
Before transitioning from your old software system to a new accounting management program, there are a few more questions to consider:
- Can your software be customized to fit your company's needs?
- Will your program expand to accommodate additional users?
- Will the new system be compatible with your old system?
- Will the manufacturer provide competent and accessible customer service?
Although a certain period of retraining is expected, it is important that your accounting staff gets up to speed quickly with the new program and that data from your old software migrates properly to the new system. It is equally important that your new software manufacturer provides accessible tech-support in multiple formats--tutorials, demos, manuals, online help, and most importantly: real, live human beings that know what they're talking about!
Sources:
About.com: Is it Time to Upgrade Your Accounting Software?
Accounting Software 411
CFO.com
CNET Reviews: Crunch your numbers: business accounting software
Intacct
Kelly Wingard is a freelance writer and a 25-year veteran tax preparer. She contributes regularly to the University of Illinois Tax School training manual for tax professionals.






